KUALA LUMPUR, Feb 19 (NNN-BERNAMA) – Visa Inc has launched Malaysia’s first concierge mobile app that enables affluent Visa cardholders to access a host of concierge services on their mobile phone which is downloadable on iOS App Store and Google Android Store.<\/p>\n\n\n\n
In a statement today it said the mobile app offers a real-time channel for affluent consumers to arrange for services such as hotel, flight and restaurant reservations, event ticket purchases or other enquiries.<\/p>\n\n\n\n
A live-chat function is also available on the app, enabling users to chat with a customer service representative directly to make personalised and bespoke requests, it said.<\/p>\n\n\n\n
Visa country manager for Malaysia Ng Kong Boon said previous requests based on the traditional concierge model showed that 40 per cent of the requests were travel- related followed by dining.<\/p>\n\n\n\n
\u201cWe have one of the highest smartphone penetration rates in the world, and naturally, our affluent cardholders are also becoming increasingly digital and use their mobile devices for various purposes.<\/p>\n\n\n\n
“With the introduction of on-demand apps in the market, where Malaysians become accustomed to ordering and purchasing a product or service on the go, they are used to a high level of speed and efficiency,” he said.<\/p>\n\n\n\n
Ng said Visa saw the need to provide affluent cardholders the same level of efficiency when it comes to concierge requests.<\/p>\n\n\n\n
“We believe that with the Visa concierge mobile app, we will see more affluent Malaysians using this new way of making concierge requests,\u201d he added. – Bernama<\/p>\n","protected":false},"excerpt":{"rendered":"
KUALA LUMPUR, Feb 19 (NNN-BERNAMA) – Visa Inc has launched Malaysia’s first concierge mobile app that enables affluent Visa cardholders to access a host of concierge services on their mobile phone which is downloadable on iOS App Store and Google Android Store. In a statement today it said the mobile app offers a real-time channel […]<\/p>\n","protected":false},"author":19,"featured_media":9436,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[288],"tags":[],"_links":{"self":[{"href":"http:\/\/namnewsnetwork.org\/index.php?rest_route=\/wp\/v2\/posts\/9434"}],"collection":[{"href":"http:\/\/namnewsnetwork.org\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/namnewsnetwork.org\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/namnewsnetwork.org\/index.php?rest_route=\/wp\/v2\/users\/19"}],"replies":[{"embeddable":true,"href":"http:\/\/namnewsnetwork.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9434"}],"version-history":[{"count":0,"href":"http:\/\/namnewsnetwork.org\/index.php?rest_route=\/wp\/v2\/posts\/9434\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/namnewsnetwork.org\/index.php?rest_route=\/wp\/v2\/media\/9436"}],"wp:attachment":[{"href":"http:\/\/namnewsnetwork.org\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9434"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/namnewsnetwork.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=9434"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/namnewsnetwork.org\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=9434"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}