Strategic partnership brings together AI, Machine Learning, Automation and expert digital transformation services to better address customer issues, drive agent productivity and help enterprises save money
PALO ALTO, Calif. & PLANO, Texas. Oct 20 (Bernama-BUSINESS WIRE) —
In response to an increase in global demand for end-to-end customer service solutions, Uniphore, an early market leader in the Conversational Service Automation (CSA) space, and NTT DATA Services, a digital business and IT services leader, today announced a definitive agreement to co-create new solutions to transform the customer experience market. Based on internal projections and the opportunities currently underway, this partnership could generate more than $50 million in revenue over the next five years.