AMSTERDAM & SAN FRANCISCO & SINGAPORE, Oct 9 (Bernama-BUSINESS WIRE) — MessageBird, the world’s leading omnichannel cloud communications platform, has today announced the closing of a new $200M Series C round led by Silicon Valley’s Spark Capital at a $3B valuation with participation from Bonnier, Glynn Capital, LGT Lightstone, Longbow, Mousse Partners and New View Capital. As part of this latest investment Spark Capital General Partner Will Reed will join MessageBird’s board. Existing investors Accel, Atomico, and Y-Combinator also participated in this round.
This latest investment, raised remotely during lockdown, comes on the back of a global surge in demand for a wider range of messaging-first customer communication tools, across a much broader range of channels, as global businesses struggle to cope with the pivot from physical in-store and call centre-based customer service to a fully remote workforce and online only sales. This accelerated MessageBird’s evolution from a purely Communications Platform as a Service (CPaaS) company to the world’s first and only Omnichannel Platform as a Service (OPaaS) company. The funding will be used to triple the size of MessageBird’s global team and further expand into its core markets in Europe, Asia and Latin America, as the company officially launches a “Work Anywhere” policy.