MOUNTAIN VIEW, Calif., Aug 21 (Bernama-BUSINESS WIRE) — CleverTap, the leading AI-powered customer lifecycle and user retention platform, today announced the appointment of Abhishek Gupta as Chief Customer Success Officer. Mr. Gupta brings over 18 years of SaaS and customer success experience which he will apply toward accelerating CleverTap’s momentum as a leading provider of customer engagement and retention solutions in the competitive mobile marketing technology landscape.
“As a customer-first organization, investing in growth of our customer success team is of paramount importance,” said Sunil Thomas, co-founder and CEO, CleverTap.“Abhishek has extensive experience in customer success and a proven track record of building teams and processes that allow companies to get the most value from their SaaS investment. We’re thrilled to have him at CleverTap, and I personally look forward to him adding to the success of our high-performing Customer Success team.”