PALO ALTO, Calif., June 25 (Bernama-BUSINESS WIRE) — Uniphore, an early conversational service automation category leader, today announced that Gartner has written up additional information on the company within the “Where Are They Now?” section of the 2020 Cool Vendors in CRM Customer Service and Support² report.
Gartner states in the report, “This research does not constitute an exhaustive list of vendors in any given technology area, but is designed to highlight interesting, new and innovative vendors, products and services.”