Indosat Ooredoo and Synchronoss partner for unified customer engagement and new digital economy ecosystem

BRIDGEWATER, N.J., Nov 5 (Bernama-GLOBE NEWSWIRE) — Synchronoss Technologies, Inc. (NASDAQ: SNCR), a global leader and innovator of cloud, messaging, digital and IoT products, today announced that Indosat Ooredoo (IDX:ISAT), a leading telecoms service provider in Indonesia, has chosen the Synchronoss Digital Experience Platform (DXP) to deliver a unified, interconnected user experience for customers across all of its engagement channels. The Synchronoss platform will also support Indosat Ooredoo’s “future digital economy ecosystem” project, a nationwide initiative to encourage collaboration and develop new ideas, products and use cases involving IoT technology to help drive economic growth.

Synchronoss DXP allows operators, service providers and other companies to design and roll out a unified, interactive customer experience across mobile apps, call centers, in-store point-of-sale interactions and online. Indosat will use the Synchronoss platform across all of its business units, for both consumer and enterprise customers, to improve its operational agility and support new digital services and features, plus third-party partner offerings.

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