LONDON, Jan 30 (Bernama-GLOBE NEWSWIRE) — Smart Communications™, a leading technology company focused on helping highly regulated organizations engage in more meaningful customer conversations, today announced the appointment of Heidi Johnson to the role of Chief Product and Technology Officer. Johnson will succeed Simon Tindal, who is retiring from Smart Communications, and will assume leadership of the company’s innovation strategy and product and technology organization.
Johnson joins Smart Communications with more than 20 years of experience building and scaling end-user SaaS products and the platforms that power them. She has held senior leadership roles at Bloomberg, IHS Markit, Komodo Health, and Carta, and brings deep expertise across customer experience, cloud platforms, data, and AI—particularly in highly regulated industries. She has also served as Chief Product Officer in Residence at Products That Count, providing expert insight to global product leaders, and is a mentor with MIT Sandbox, supporting the next generation of technology entrepreneurs.