CYBERJAYA, June 24 (Bernama) — The Communications and Multimedia Consumer Forum of Malaysia (CFM) as an industry body designated by the Malaysian Communications and Multimedia Commission (MCMC) in developing and implementing the General Consumer Code of Practice for the Communications and Multimedia Industry Malaysia (GCC) believes that consumer complaints would be promptly and efficiently managed through the Consumer First Pledge signed by the country’s major telecommunications company recently.
Through the pledge, service providers will be committed in providing a better quality of service and consumer experience as well as to comply with the guidelines in the GCC.
