CAMPBELL, Calif., Oct 24 (Bernama-BUSINESS WIRE) — 8×8, Inc. (NASDAQ: EGHT), a leading business communications, CX, and CPaaS platform provider, today announced that CareMonitor has deployed 8×8 CPaaS to support critical patient interactions. The company integrated 8×8 Jitsi as a Service (JaaS) and 8×8 SMS API into its solution to support over five thousand unique patient interactions each day.
CareMonitor, an Australia-based cloud hospital-at-home care management solution connecting providers with patients to deliver person-centered, unified, efficient, and effective care, previously faced challenges managing multiple integrations and delivering critical healthcare notifications at scale. Further, they needed a customer engagement solution to better support critical health notifications and patient interactions.