NEW DELHI, Jul 21 (NNN-PTI) – A day after a massive global IT outage affected computer systems and impacted businesses, banks, hospitals, media houses and airlines around the world, India’s Ministry of Civil Aviation said, airline systems at airports across the country have been working normally since early this morning.
“Since 3:00 a.m. (local time) airline systems across airports have started working normally. Flight operations are going on smoothly now. There is a backlog because of disruptions yesterday, and it is getting cleared gradually. By noon today, we expect all issues to be resolved,” reads an official communique posted on social media by federal civil aviation minister, Ram Mohan Naidu.
The Microsoft outage was triggered after cyber-security firm, CrowdStrike, issued a faulty software update to the U.S. tech giant. It affected customers using Microsoft’s Windows operating system.
The outage threw life out of gear in airports across India, besides leading to widespread cancellation of flights.
Local media reports said, a private airline – IndiGo, which has the largest share of domestic passenger traffic in India, alone cancelled 287 flights. Apart from IndiGo, two other private airlines Akasa and SpiceJet faced significant disruptions.
“We are constantly monitoring the operations in our airports and also, with the airlines ensuring travel readjustment and refunds are taken care of,” the ministry said.
Airports across the country, including in Delhi and Mumbai witnessed chaotic scenes on Friday, over issuing boarding passes, cancellations and rescheduling of flights. Web check-in services were not available, which led to long queues at check-in counters and overcrowded lounges at several airports.– NNN-PTI
