SINGAPORE, Oct 10 (Bernama-BUSINESS WIRE) — CO-OP KINKI, a consumer’s cooperative based in Japan, has chosen Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ: ERIC), to enhance customer engagement and security with simple, seamless two-factor authentication powered by the Verify API. The Vonage Verify API enables members to safely use the “efriends” Internet service operated by CO-OP KINKI to shop directly from their computers and mobile phones.
As the demand for e-commerce solutions continues to grow, so has the risk of leaked account information and unauthorized access to digital platforms. By implementing two-factor authentication (2FA) and rigorous identity verification, CO-OP KINKI aims to protect members from fraud and enhance customer loyalty. Vonage’s patented 2FA technology helps protect against fraud, build trust, and increase conversion across multiple channels. Using just a phone number, Vonage generates pin codes and employs SMS and voice channels to enable CO-OP KINKI to authenticate new and existing customers throughout Japan.