Clarifying Recent Headlines Concerning Imposition Of Duitnow QR Transaction Fees On Traders From Nov 1

KUALA LUMPUR, Sept 29 (Bernama) — On 26 September 2023, several online and mainstream media covered a story on a local banking institution notifying its customers on the impending imposition of transaction fees for DuitNow QR payments and transfers made with credit cards effective 1 November 2023. The story also cited a few banks who were purportedly unaware of this matter.

Payments Network Malaysia Sdn Bhd (PayNet), the operator of DuitNow QR, wishes to issue this clarification to ensure the facts on this matter is correctly and accurately reflected as well as clearly understood.

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