PALO ALTO, Calif., July 20 (Bernama-BUSINESS WIRE) — Uniphore, one of the largest global AI-native conversational AI providers for the enterprise, today announced that it has been named “Best Conversational AI Platform” in the sixth annual AI Breakthrough Awards program conducted by AI Breakthrough, a leading market intelligence organization that recognizes the top companies, technologies and products in the global Artificial Intelligence (AI) market today.
With both in-house and acquired technologies, Uniphore’s X platform is the only one that supports conversation capture/recording, comprehensive analytics, AI and automated workflows across multiple languages in real-time. The X platform is the foundation to both the company’s contact-center-focused U applications, and the most recent Q for Sales.