KUALA LUMPUR, March 15 (Bernama) — SME Bank, a leading Development Financial Institution (DFI), has announced that it will cease imposing In-House Documentation (IHD) fees and charges to Micro, Small and Medium Enterprises (MSME) customers effective 15 March 2023.
The decision reflects SME Bank’s commitment to putting its customers first and its focus on providing transparent and fair practices to improve customer satisfaction and build trust with its customers coinciding with the Malaysia Madani concept, namely Sustainability, Prosperity, Innovation, Respect, Trust and Compassion.