PALO ALTO, Calif. & STRASBOURG, France, Feb 9 (Bernama-BUSINESS WIRE) — Uniphore, the leader in conversational AI and automation, today announced that it has acquired Hexagone, which fuses various voice, visual and text-based data to provide AI-derived insights to help better understand human behavior.
With this acquisition, Uniphore adds substantial enhancements in behavioral science to its industry-leading X Platform, ensuring customer conversations and queries are resolved with significant accuracy and empathy. As part of the acquisition, Hexagone founder and CEO Camille Srour, PhD, Behavioral Psychology, and his team of data scientists have joined Uniphore.