SINGAPORE, Oct 27 (Bernama-BUSINESS WIRE) — TDCX, Inc. (“TDCX”) (NYSE: TDCX), a high-growth digital customer experience (CX) solutions provider for technology and blue-chip companies, was recognized as a Leader in the 2022 Information Services Group¹ (ISG) Provider Lens™ Contact Center — Customer Experience Services report for Singapore and Malaysia.
Singapore and Malaysia are highly attractive markets for international companies looking for outsourced customer experience services. These markets also offer higher cost efficiencies than many Western countries such as the U.S. and Australia. In addition, both countries have robust IT infrastructure and government support for the CX industry.