RedDoorz to Enhance Customer Experience with Haptik

​​​​​​​JAKARTA, Indonesia, Jan 20 (Bernama-BUSINESS WIRE) — Jio Haptik Technologies Limited, one of the world’s largest conversational AI companies, today announced that RedDoorz, Southeast Asia’s largest hotel management and booking platform, has selected Haptik to enhance its customer experience. RedDoorz aims to provide personalized customer support to its Southeast Asian customers by launching Haptik’s multilingual AI Chatbot across its website, mobile apps, and the latest messaging channels such as WhatsApp and Facebook Messenger.

Anila Rao, VP-APAC, Haptik, says, “RedDoorz has been a pioneer in Southeast Asia’s hospitality sector. Haptik will be utilizing its vast expertise and experience of working with global hospitality brands to create a world-class chatbot for RedDoorz to achieve its goal of enhancing customer experience.

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