PETALING JAYA, Malaysia, Sept 29 (Bernama-PRNewswire) — One of the leading eye specialists in Malaysia, VISTA has been named the winner for Best Customer Service by The SOBA 2020 awards. Chosen amongst hundreds of nominations, the annual awards highlight the nation’s best up-and-coming local, small and medium enterprises. The category for Best Customer Service, newly added last year, recognizes exemplary service with the overall best customer service practices and customer service programs.
“Recognition from the Star media group as the winner reinforces our core value of delivering WOW experiences,” said VISTA’s CEO, Lim Boon Siong. “As cliche as it sounds, people don’t remember what you say but rather how you made them feel. And that’s exactly our goal – to spark joy; we want their visit to be a once-in-a-lifetime experience.”