Platform aims to support SME customers digitally with real-time banking needs
KUALA LUMPUR, July 22 (Bernama) — CIMB Bank Berhad and CIMB Islamic Bank Berhad (“CIMB” or “the Bank”) today introduced the CIMB EVA chatbot for small and medium enterprise (“SME”) customers, the first conversational style and real-time Commercial Banking chatbot in Malaysia. EVA was developed in collaboration with Pand.ai, a Singapore-based AI financial technology company. The platform was developed to better support SME customers’ banking needs in a fast and secure manner.