SINGAPORE & PALO ALTO, Calif., July 1 (Bernama-BUSINESS WIRE) — Uniphore, an early leader in Conversational Service Automation (CSA), today announced that it has been awarded the 2021 Frost & Sullivan Global Technology Innovation Leadership Award in Conversational Automation.
The Frost & Sullivan-authored award recognizes Uniphore’s comprehensive and innovative approach to addressing customer needs with the development and support of its CSA platform via its best-in-class underlying AI technology. The report is the result of an independent, non-sponsored evaluation by Frost & Sullivan’s analyst team and calls out Uniphore’s commitment to innovation and creativity, financial performance, operational efficiency, and growth potential.