KUALA LUMPUR, Jan 7 (NNN-Bernama) — Malayan Banking Bhd (Maybank) has been recognised as one of the high performing organisations in Willis Towers Watson (WTW) 2020 High Performance Companies normative benchmark.
In a statement today, the country’s largest bank by assets said this was the fifth time that it had been acknowledged as an organisation with outstanding and sustained financial performance, and for its strong commitment and focus on employee experience.
It said the recognition also put Maybank on par with WTW’s 34 global companies which include renowned organisations such as Royal Bank of Canada, Groupe Danone, Coca Cola, AstraZeneca and AT&T.
WTW cited Maybank as having amongst the most positive employee experience across the globe, and also being quick to carefully accelerate its crisis plans since January 2020 amid the COVID-19 pandemic.
Maybank group chief human capital officer Nora Manaf said over the year, the bank had designed learning programmes to ease its employees’ transition into a work from home arrangement.
“We also put in place support systems, engagements to continuously instil pride and belonging, to ensure the employees are fit emotionally, mentally, physically and are performing to their best,” he said.
WTW country managing director Lim Chin Han said a key factor to Maybank’s success is its willingness to help employees find their voice within the organisation.
“By focusing on each employee as an individual, Maybank looks to further careers by developing skills and to provide a clear path to success, which in turn builds a strong sense of purpose within the individual,” he said.
— NNN-BERNAMA