New Partnership Optimizes Contact Center Operations and Improves Business Outcomes in the Work from Home Era
SINGAPORE & PALO ALTO, Calif., Dec 10 (Bernama-BUSINESS WIRE) — Uniphore, an early leader in Conversational Service Automation (CSA), today announced that it has entered into a multi-year, multi-million dollar strategic agreement with Tech Mahindra, a leading provider of digital transformation, consulting, and business re-engineering services and solutions to expand its global reach and drive IT innovation in the contact center as the industry adapts to an increasingly digitalized and remote work friendly environment.